Features: Lead & Contact Management Systems from TactiCom

Monday, February 6, 2012

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Lead Management Systems - Features

Custom Configuration:

Lead Management Systems configured and optimized to your business model

High performance system functions according to your Lead/Sales process
Over 400 modules from lead assignment to follow up automated personalized e-mail messages
Automatic, complex lead analysis possible
Multiple lead assignment, distribution & notification systems (Web, E-Mail, Smart Phone & more)
Interfaces with other CRM, legacy data sources and existing systems
Enables Business intelligence and "Big Picture" from detailed reports
Multiple agents, departments, agencies, channels, continents ...
Closed loop - Current Lead status available
Intuitive, easy to use, no additional "burden" to personnel / reps.
Supports multiple languages
Expandable & Scalable = Grows with your business
Server based network application:

Secure, globally accessible, centralized systems
Standard open SQL data sources
Large databases possible with high lead process volumes
Open data sources permit access to external databases, applications and analysis tools
Scalable & Expandable:

Scalable from multi-agent to multi-channel, enterprise level solutions
Multiple lead / contact data sources and interfaces

Desktop and enterprise CRM interfaces
Trade show data, badge scanners, registrations
Telemarketing
Web inquiries
Many more available
Turn-key Application Services:

Application hosting through TactiCom's application services group
The most cost effective solution

Turn-key, fast deployment
Proven platforms with monitoring service and support
Server clustering available for performance and redundancy
Internet / Intranet interfaces eliminate application distribution and client maintenance issues
TactiCom hosting availability dependant on your configuration